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May 8, 2021
Question

Why are my deposits showing as debit and credit making a negative balance in quickbooks?

  • May 8, 2021
  • 1 reply
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1 reply

May 9, 2021

Thanks for posting, @djkisslinger-yah.

 

I'll share some information about the negative deposit. You'll encounter a negative deposit if you've received a large credit card refund that exceeds your sales on that day. To get this fix, you'll have to create a journal entry to move the funds from the Undeposited Funds account to the bank account.

 

Let me guide you how:

  1. Go to + New. Then, select Journal Entry.
  2. Enter the Date of the transaction.
  3. On the first line, choose Undeposited Funds from the drop-down list in the Account column.
  4. Enter the amount of the deposit in the Debits column.
  5. On the second line, pick the appropriate bank account from the Account column drop-down list.
  6. Enter the amount of the deposit In the Credits column.
  7. Click Save and close.

 

After that, group the JE with the payments to create a $0 deposit and remove the payments from Undeposited Funds. Here's how.

 

  1. Go to + New.
  2. Select Bank Deposit.
  3. Chose the payments and the Journal Entry you created. The total should be zero.
  4. Click Save and close.

 

With the above steps, you're able to reduce the deposit from your bank and resolve the negative amount.

 

Feel free to browse this link here if you need help with other banking tasks. Just look for responses that fit your concern.

 

That's all there is to it. Drop a reply anytime if you still have questions or concerns with deposits. I'm always here for you. Take care and have a great day ahead.