Why are our employee checks/payroll not showing up on our checking register and reconciliation?

Hello, CJ1857. 

Thank you for reaching out to the Community. Let me provide you with some insight into how the reconciliation works.

When you reconcile your accounts in QuickBooks Online, the payroll transactions will appear for reconciliation if they have been recorded correctly and are within your selected reconciliation period. Payroll transactions, such as employee salaries, taxes, and deductions, should be included in the reconciliation process to ensure the accuracy of your financial records. 

Let's go to your bank register and check if the checks are marked as "C." This should appear on the reconciliation page once you reconcile it.  
 

Another possible reason why checks for payroll are not showing up in the reconciliation in QuickBooks Online are: 

1. Incorrect date range: Ensure you have selected the correct date range for the reconciliation. If the payroll checks fall outside of the specified range, they will not appear.
2. Incorrect account selection: Ensure you have selected the correct account for reconciliation. If the payroll checks were recorded in a different account, they will not appear in the reconciliation for the designated account.
3. Unreconciled transactions: Check if the payroll checks have been marked as reconciled in QuickBooks Online. If they have already been reconciled in a previous period, they will not appear in the current reconciliation.
4. Data entry errors: Verify that the payroll checks have been entered correctly in QuickBooks Online. Double-check the amounts, dates, and other details to ensure accuracy.

If you have checked these factors and the payroll checks still do not appear in the reconciliation, using a different browser, like an incognito/private browser, may be helpful. This helps determine whether the issue is browser-specific or related to the software.

To learn more about reconciliation topics, you can browse them through this one-stop hub article: Learn the reconcile workflow in QuickBooks.

Additionally, here are some articles that you can read to help speed up the review process of categorizing your bank transactions:

• Match Online Bank Transactions
• Set up Bank Rules to Categorize Bank Transactions

Let me know if you encounter any specific errors or need further assistance reconciling payroll in QuickBooks Online. I'll be here as soon as I can. Have a great day!