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September 8, 2023
Question

WHY ARE THE TRANSACTIONS WITH THE SAME AMOUNT HAVE DIFFERENT FEES?

  • September 8, 2023
  • 1 reply
  • 0 views

Good day!

 

Can you please assist in answering why the fees for the same amount in our deposits have different fees? One for $10 and one for $15 for both the amount of $4550.

 

Attached here is the image

1 reply

September 8, 2023

Good day, @kimi21

 

Allow me to provide some insights into the reasons behind the discrepancies in fees when processing transactions in QuickBooks Payments.

 

QuickBooks Payments charges fees for each transaction, and these fees vary based on how you processed the payment. It's important to note that these fees may change over time.

 

For a detailed breakdown of how charges are calculated, I recommend referring to the Learn about QuickBooks Payments fees section of this article:: What are the fees for QuickBooks Payments?

 

To determine the possible cause of the differences in fees, I'd suggest getting in touch with our QuickBooks Merchant Services team. They can review your account securely and offer further clarification.

 

Moreover, each time you opt for an instant deposit, there's an additional 1% fee applied to the total amount of the instant deposit. This is an addition to the processing fees for customer payments.

 

The processing time for these transactions depends on the specific QuickBooks product you use. For more info, please see this article: Find out when QuickBooks Payments deposits customer payments.


Feel free to return to this thread if you have any further inquiries or require additional information regarding QuickBooks Payments fees. I'm here and ready to assist whenever needed. Have a great day and take care.