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November 7, 2021
Question

Why do i have another closed business all of a sudden?

  • November 7, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

MaryLandT
November 7, 2021

Let's check why your business is closed, operationupkeep.

 

There's a possibility that your monthly subscription payment wasn't processed successfully. Let’s update your billing information to reactivate your account.

 

Here's how:

 

  1. Go to the Gear icon (⚙).
  2. Select Account and Settings.
  3. Click the Billing & Subscription tab.
  4. Under Subscription status, click Subscribe Now on the right part.
  5. Next, update the credit card information details.
  6. Click Subscribe.

 

You can read through this article for more detailed steps: How to resubscribe or reactivate QuickBooks Online. It includes FAQs about the process when your account gets back up and running again.

 

If you need more details about this, I recommend contacting our QuickBooks Live Support Team. They can pull up your account and check its status.

 

Stay in touch with me by leaving a comment below if you need more help with the account closed. I'll be right here to provide answers to your questions.