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E
EC_22
November 23, 2022
Question

Why do I see a double entries in the check register

  • November 23, 2022
  • 1 reply
  • 0 views

I am working on getting our books cleaned up.  And while reconciling June, I noticed that there are 2 transactions that make up the same dollar amount that cleared the bank. 

While in the reconciliation window - I clicked on the $7700.00 bill payment transaction and I see the invoices that were selected to make up that amount.  Then I see those same invoice numbers individually listed in the check register.  I would think this is a double entry.  If I delete the $7700.00 bill payment transaction will is show the invoices tied to this amount as unpaid? 

 

We do bill pay through our bank.

1 reply

J
jamespaul
November 23, 2022

Hello, EC_22.

 

I'll work with you and deal with the duplicate bill payment transaction in your check register. 

 

Let's address on how the duplicates happened. There are several reasons why this happened, but I'll list the most common ones: 

 

  • A duplicate bill was created, so another payment entry was made to close out the balance. 
  • When using the bank feeds, the payment was added instead of being matched with the existing entry in QuickBooks. 
  • Another user wasn't aware of the existing entry, so they created another one. 

 

Now, let's take care of the duplicate payment, but before we do this, let's review the bank statement. Since we're reconciling the current period, it would be best to review the statement before we delete the entries.

 

Doing this would give us more details on what the ending balance should be, and if there was truly a duplicate transaction. 

 

After reviewing the transactions and balances and we've found out it's a duplicate, we can go ahead and delete the transaction. 

 

Simply open the bill payment transaction. Then, on the transaction screen, click the More button then select Delete. 

 

As for your last question, deleting the tied payment will mark the transaction as unpaid. Since this is also a duplicate, we can pull it up as well then delete it to correct the entries. 

 

I'd like to add a couple of articles to help you manage the reconciliation process: 

 

 

The tax season is just around the corner. Reconciliation is a part of it, but if you also need to take care of taxes and other things in the near future, I'll include this guide for you: Year-end guide for QuickBooks Online. 

 

You're more than welcome to drop by if you have questions about managing your entries. Do you need to run some reports for the next current period? Or would you like to take care of taxes in QuickBooks? Let me know and I'll lend a hand again. 

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