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April 12, 2021
Question

Why do my deposits go into the Undeposited fund account even though I check them when in Bank deposit

  • April 12, 2021
  • 1 reply
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1 reply

April 13, 2021

Hello, David. 

 

I'll help you take care of those deposits and shed some light on the Undeposited Funds account. 

 

To clarify, the deposits or payments in the Bank deposit screen are already in the Undeposited Funds account. They are just waiting to be deposited to the bank account. 

 

When you receive payments from invoices or process a sales receipt, there will be an option to deposit the funds to the bank or the Undeposited Funds account. 

 

It's likely that the Undeposited Funds account is selected under the Deposit To drop-down menu. When you receive your payments, ensure that the bank account is selected instead. 

 

 

 

For more details about the Undeposited Funds feature, you can check this article: How to Use the Undeposited Funds Account to Receive Payments in QuickBooks Online

 

After dealing with the payments, you can start working on your bank transactions. Check these articles out if you need help: 

 

 

If there's anything else you'd like me to clarify, do let me know the details below. I'm here to help you sort things out.