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March 9, 2024
Question

Why do transactions that I keep deleting due to redundance keep showing back up in register. Audit shows added back by 'Online Administrator'?

  • March 9, 2024
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1 reply

March 9, 2024

Greetings, katherine19. Welcome to the QuickBooks Community. Let me share some information about deleting transactions.

 

Once a downloaded transaction is either accepted or excluded, QuickBooks will stop the bank from bringing the transaction into the bank feed again.

 

If you delete a transaction instead of excluding it, the system will recognize the transaction as unaccounted for and will download it again from the bank.

 

Here's how to exclude: 

  1. Go to Transactions, then select Bank transactions.
  2. Select the For Review tab.
  3. Select the checkbox of the transaction to exclude.
  4. Select Exclude.

 

Please note: The transaction will be moved to the Excluded tab of the banking page. If you accidentally exclude the wrong transaction, that's easy to fix. Just select the Excluded tab, select the checkbox of the transaction, then select Undo. The transaction will go back to the For Review tab. 

 

You can check these articles for reference on excluding a transaction: 

Exclude a bank transaction you downloaded into QuickBooks Online

 

For future reference, you can check these articles that can help you with your transactions:

 

If you have any further questions regarding your bank transactions, feel free to reply to this thread or create a new post. Take care and have a great day!