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March 9, 2021
Question

Why does my banking screen look different? i used to have 2 sets of dollar amounts to verify the bank feed matches the bank account (balance to zero). please advise.

  • March 9, 2021
  • 1 reply
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1 reply

RenjolynC
March 9, 2021

Hello, jason-daily.

 

I'll be glad to clarify things for you.

 

QuickBooks Online has updated the Banking interface, and because of this, you will only see the bank balance. I've got a sample screenshot to see the comparison between the old interface and the new one.

 

 

What you can do to see the In QuickBooks Balance is click the Go to register link from the Banking page. Then check figures under Ending Balance.

 

Here's a sample screenshot for a visual guide:

 

 

To view articles and guides for QuickBooks Online Banking, you can visit our general help topics page.

 

I'm always around if there's anything else you need help with your QuickBooks Online account. Have a great day!