Why does my instant deposit say it cannot be processed?

Hi there, @morgangservicesl.

I've checked our records to verify if there's an ongoing investigation about instant deposit cannot be processed, but I haven't found one. 

To isolate the issue, let's try opening your account in a private (incognito) window. Using a safe browser and accessing the program from there can usually fix the issue.

Check out these keyboard shortcuts:

• Command + Shift + N (Safari)
• Ctrl+ Shift + N (Google Chrome)
• Ctrl + Shift + P (Mozilla Firefox) 

Once done, try to process the instant deposit again. If this works in incognito, we can try clearing your Internet cache. Before doing so, ensure to close the browser after clearing for the changes to take effect. See Clear cache and cookies to fix issues when using QuickBooks Online for more information.

Otherwise, switch to a different browser like Firefox, Google Chrome, or Safari. The one you are currently on may be having a temporary issue with QuickBooks, and using a new browser for the moment will allow you to get back to work.

To know more about the instant deposit, consider visiting the below articles. It contains information on how to deposit customer payments into your bank account in minutes

• Get instant deposits in QBO
• Get help with instant deposits

Please let me know how it goes. I'll be looking forward to hearing back from you. Have a great day!