Skip to main content
December 31, 2022
Question

Why does my reconcile show deposits that are not there and payment amounts that are incorrect?

  • December 31, 2022
  • 1 reply
  • 0 views
I was off 100 and in the time I was looking for it my whole reconcilliation page changed, reflecting deposits that aren't there and a payment amount that is incorrect

1 reply

LieraMarie_A
January 1, 2023

We've got you covered, @mlkoenig58. Let me share some information that may be causing the reconciliation balance to be off.

 

Your QuickBooks Online (QBO) bank balance is the total balance of all bank transactions you've added or matched, while the statement balance covers the balance for a specific period it indicates. There are several factors why the bank register balance in QBO doesn't match your actual bank balance. Often, they do not match because the actual account is constantly being updated, and there may be new transactions that are not yet on your record. 

 

Here are a few things you can try to fix the issue:

 

  1. Review the opening and beginning balances
  2. Check for transactions that have not been entered or recorded correctly in QuickBooks.
  3. Check for any bank fees or charges that may have been missed. These can sometimes be overlooked when reconciling.
  4. If you find any errors, you can make any necessary corrections and try reconciling your account again.

 

You can read through these articles as well to learn more about the reconciliation workflow and how to fix issues during the process:

 

 

Keep us posted if you have more questions about reconciliation in QuickBooks Online. We're more than happy to help. Have a nice day!