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July 15, 2024
Question

Why doesn't a recurring transaction 'reminder' recycle after it has been created?

  • July 15, 2024
  • 1 reply
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Original commenter did not share additional details

1 reply

Candice C
July 15, 2024

Good morning, @toddr3

 

Welcome to the Community! 

 

Let me gather some details to help get a better understanding of the problem and where the root of the issue may be coming from: 

 

  • Are you creating the reminders manually or automatically? 
  • Are you wanting this reminder to work for only one recurring transaction or all of them? 

 

In the meantime, please review this guide to help you out: Send invoice reminders automatically or manually in QBO

 

I'll be waiting for your response!