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April 4, 2021
Question

Why has tagging transactions stopped working?

  • April 4, 2021
  • 1 reply
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1 reply

April 4, 2021

Thanks for dropping by the Community, @byoss09-hotmail-.

 

I'll make sure you're able to use the tag feature. Let's try accessing your account via an incognito window or a private browser. This way, we can identify if it's browser-related or not. This browsing doesn’t store data and will help the page load without issues from temporary data.

 

Here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Hold Ctrl + Shift + P (Mozilla Firefox).
  • Press Command + Shift + N (Safari).

Once logged in, go back and add a tag to your transaction. If it's working fine, it’s a good idea to clear the cache to start on a clean slate. This process helps the browser to fetch the latest version of the webpage and a faster browsing experience. You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

 

Feel free to visit this link here if you need help with other tasks in QBSE. It has topics with articles that'll guide you along the way.

 

Don't hesitate to reply anytime if you still have questions or concerns with tagging transactions. I'll be around for you. Take care and have a wonderful day.