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October 5, 2023
Question

Why is a new expense transaction I just posted not showing up in the Bank Register?

  • October 5, 2023
  • 1 reply
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1 reply

October 5, 2023

Hi there, dreedy. 

 

Thank you for reaching out to the Community. I appreciate your inquiry regarding the QuickBooks Online account. I just tested my own QuickBooks Online account and came up with a different result. After creating an expense transaction and selecting the appropriate account, it promptly appeared in the Bank register.

 

With that said, we highly recommend using an incognito or private browser. In case you encounter any difficulties during the process, it is possible that your browser contains excessive cache or data, which may be the root cause of the issue. To rectify this, we suggest clearing your browser's cache and cookies. Don't worry; I can lead you through the process step-by-step to ensure your account is opened without a hitch. 

 

  • Ctrl Shift for Google Chrome
  • Ctrl Shift P for Firefox
  • Control Option +if you're using Safari
  • Ctrl Shift P for Microsoft Edge

 

Afterward, return to your bank register and check if the expense transaction you created is already showing up. If everything looks good, you might want to clear the cache of your regular browser. Remember that QuickBooks stores cache files to optimize browsing speed, but in some cases, these files can lead to issues similar to the one you are experiencing. Alternatively, you could consider switching to a different browser compatible with QuickBooks to avoid any further issues.

 

 

 

If you're looking to manage your Chart of Accounts and vendor transactions in QuickBooks Online, I found a couple of helpful articles you might want to check out. They should give you some great tips on keeping everything organized and running smoothly.

 

 

Please do not hesitate to let me know if there is anything else I can assist you with. I am always here to help you in any way possible. Have a great day, and be safe!