Why is it, that under Transactions, the 3rd drop down box where you can select to review transactions 6 or 12 months.. WILL NOT stay on any one you choose? Redicalus

This isn't the kind of service we want you to experience, @tbrown93b.

I'd like to provide some info about the transactions. Most of its unexpected behavior is usually browser-related. For us to verify, let's access your account via a private browser. It's a browser setting that doesn't store any add-on applications. Thus, a good way to start our troubleshooting steps. Let me guide you through the steps.

• Press CTRL+SHIFT+N for Chrome.
• Hold CTRL+SHIFT+P for IE and Mozilla Firefox.

Once done, go back to your home page and check your dashboard and your create button. If it's working fine, you can clear your browser's cache. This will delete your temporary browsing history, thus, fixes QBO issues. Accessing your account using a different browser can be an option, too. 

If you’ve already tried the above recommendations, please contact our QBSE Customer Care Support. This way, we can create a ticket for you and investigate further.

Here’s how to reach out:

1. Use your Help (?) option.
   
2. Choose Contact us.
   
3. In the Ask a question (or tell us what's wrong) field, explain what you're reaching out about
4. Click Continue.
   
5. Select Start a Chat or Talk to a specialist.
   

Be sure to review their support hours so you'll know when agents are available.

Please don't hesitate in sending a reply if there's any questions. Enjoy the rest of your day!