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October 11, 2021
Question

Why is my credit card deposit being debited and credited from the bank? Do I have a setting wrong, or is it the bank's fault? I'm new to online.

  • October 11, 2021
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1 reply

October 11, 2021

Let me share some information about debit and a credit applied to one or more accounts in QuickBooks Online (QBO), jdekirkland@gmai. 

 

It's normal that QuickBooks creates debits and credits when entering bank deposits and this happens to all transactions. Let's try opening a different transaction, then click More and select Transaction Journal. From there, you'll see the movement of funds from one account to another through debits and credits. QuickBooks uses double-entry accounting when creating a transaction, meaning it affects at least two accounts in your ledger. 

 

We'll have to make sure we select the correct account when creating one such as income, expense, liability, or equity account. You can check the article that explains how accounts are affected by debits and credits for additional reference. You can also seek advice from an accountant. Also, to help you match your real-life bank balance with QuickBooks. Please head to our Reconciliation hub for the step-by-step guide.

 

Then, we can run a Deposit Detail report to show all the transaction types made from the deposit and the total amount. Let me show you how:  

  1. Go to Reports, and click the search bar. 
  2. Click Customize
  3. Under Filter, drop-down menu from Transaction Type and search Deposit
  4. Tap Run report.  

 

For future reference on what you can do with QBO reports:

 

Should you have other questions or concerns, please let me know. Just leave a comment below and I'll get back to you. Have a great day.