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jn-service-prope
September 13, 2024
Question

Why is my customers transaction under review?

  • September 13, 2024
  • 1 reply
  • 0 views
New to QuickBooks. I set up payments through QuickBooks and it's not giving me any other info to what account or an idea of when it will post. Please advise.

1 reply

FishingForAnswers
FishingForAnswers
September 13, 2024

@jn-service-prope  Because QuickBooks wants to hold your money a bit longer to earn interest on it.

 

Give it a month or two.

 

Or three.

 

On second thought, maybe you should just get comfortable. These things have been known to take 270 days.

J
JanbonN
September 13, 2024

Hello there, Jn. I'm here to provide details about your customer payments in QuickBooks Online (QBO).

 

Since you've recently set up your payment processing, please be aware that it may take 3-5 business days for you to receive the funds. The initial transactions require more processing time while our team completes your account setup.

 

Regarding the funds, they will be deposited into the bank account you provided during the payment setup. You will also receive email updates with any notices regarding the progress or status of your payments.

 

Once your account is set up, you will receive deposits faster, depending on the product you’re using and the type of payment method.

 

Please refer to this article for more details: Find out when QuickBooks Payments deposits customer payments.

 

Additionally, you can run customer reports to get a comprehensive overview of your accounts receivable transactions.

 

Let us know if you have other concerns with your customer payments in QBO. We're here to help you in any way we can.

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