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March 5, 2023
Question

why is one of my debits also posting in the deposit column

  • March 5, 2023
  • 1 reply
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1 reply

March 5, 2023

Hello there, @hope1951.

 

I'll help fix the issue so the transactions will show as one entry in your QuickBooks account.

 

If these are downloaded transactions, QuickBooks depends on what your bank shares with us and how they're posted online. I suggest excluding one of them from the For Review tab.

 

Here's how:

 

  1. Go to the Banking menu in the left panel. Then, the Banking section.
  2. Select the correct bank account.
  3. Choose the For Review tab.
  4. Put a checkmark on the box of the transactions you want to exclude.
  5. Click the Batch actions drop-down arrow and select Exclude Selected.

 

For additional information, you can click this article: Categorize and match online bank transactions in QuickBooks Online. This also provides details on how you can review bank and credit card transactions to avoid duplicate entries.

 

However, if these are manual entries, they may have been recorded twice. I recommend deleting one of those transactions on the Bank register page. Please follow the steps below.

 

  1. Choose Banking at the left panel. Then, the Banking section.
  2. Click the Go to Register link.
  3. Choose the transaction you want to delete.
  4. Click the Delete button.
  5. You'll be prompted with Are you sure you want to delete this transaction? Click Yes to confirm.

 

Please check this article to see steps on how you can make any changes in your transactions under the Bank register page: Find, review, and edit transactions in account registers.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.