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July 1, 2024
Question

Why is QuickBooks recording the same transactions 2,3,4 sometimes even 5 times? It takes a lengthy amount of time to go in and review and delete all of the transactions.

  • July 1, 2024
  • 1 reply
  • 0 views
This seems to happen any time is use the quick books checking account for a transaction. If the duplicate/triplicate  transactions aren’t caught it throws the reports off.

1 reply

July 1, 2024

I appreciate you putting much time and effort into seeking a resolution regarding duplicate transactions, jhanratty94. Let me discuss this further and route you to the appropriate support.

 

Duplicate transactions often occur when manually entered in QuickBooks Online (QBO) instead of being matched with existing transactions. If you matched the transactions in your bank feed instead of adding them manually, I recommend contacting our customer support team.

 

Here's how:

 

  1. Sign in to your QBO account.
  2. Select Help (?).
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT for Plus, Essentials, and Simple Start users. Advanced users can contact us anytime and any day.

 

Additionally, you might want to check this article and ensure the amounts match your real-life bank and credit card statements in QBO: Learn the reconcile workflow in QuickBooks.

 

I'll be here if you've got additional queries regarding duplicate transactions in QBO. It's always my pleasure to be of assistance. Have a great day ahead.