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February 24, 2021
Question

Why is the description field blank for debits downloaded from my paypal bank account?

  • February 24, 2021
  • 1 reply
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1 reply

AlexV
February 24, 2021

Welcome to QuickBooks Online, bribrink.

 

Let me share something about banking.

 

The transactions being downloaded to QuickBooks Online are dependent on what the financial institution provided. It's possible that these transactions have no description on Paypal's statement. You'll want to reach out to them so they can check it on their end.

 

If you used a third-party importer, reach out to them so they can review the mapping.

 

I've added some links you can check. These will show you more details on how to handle downloaded bank transactions:

 

Leave a message below if you have other questions. Take care!