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userkerry
January 26, 2022
Question

Why isn't my PayPal imports including transactions anymore? It's only Sales Receipts. I can't split these or categorize them.

  • January 26, 2022
  • 1 reply
  • 0 views
At some point in 2021, Sales Receipts started importing from PayPal along with Transactions. I've always been able to Review Transactions, split them and Categorize and Classify as needed. So far in 2022, only Sales Receipts are importing. What happened to the Transactions? The Sales Receipts don't allow me to do what I need to for my bookkeeping and reporting. Please help.

1 reply

JenoP
JenoP
January 26, 2022

I'll share details about downloading transactions, userkerry.

 

We solely depends on the data that's shared with us by PayPal. It's best to reach out to PayPal and check why you can only see sales transactions since the start of the year. 

 

Here's an article about this integration for more details: 

 

 

Feel free to check out these additional articles for additional references when managing bank transactions in QBO:

 

 

Feel free to ask more questions in the Community if you need anything else. We look forward to help you again.

U
userkerryAuthor
January 26, 2022

Ok

 

Do any of you users have experience with what PayPal has said? Is it still possible to get the former transaction data from them rather than just sales receipts?

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