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May 12, 2024
Question

Why would a bank deposit be listed in the register as both a debit and credit?

  • May 12, 2024
  • 1 reply
  • 0 views
I recently received a refund from vendr for a double payment made in 2023. I deposited the check but did not make a transaction in quickbooks. Now, when trying to reconcile the account, QBO wants to add both a Debit and Immediate credit into our bank account. I can't find a way to eliminate the "Debit" entry without eliminating the CR entry as well.

1 reply

BigRedConsulting
May 16, 2024

This will happen if the detail account on the deposit is the bank account you're depositing into, because then both the debit and the credit use the bank account.

 

To fix it, edit the deposit and change the detail account to something else, usually an income or expense account.