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M
mlr94549
February 13, 2022
Question

Zelle transfer are miscategorized

  • February 13, 2022
  • 1 reply
  • 0 views

When QBO automatically downloads bank account transactions, and sees the memo field as a Zelle Transfer it encodes the transaction as a Transfer to some undefined category. This is wrong.

In my case the Zelle Transfer from a tenant is incoming rental income, and not a transfer. Again there's no easy way to change a mis-coded transfer as an income transaction. QBO is applying some 'smart rule' which in this case is wrong.

1 reply

A
AileneA
February 13, 2022

Hello, mlr94549.  

 

We don't have a control of the transactions that your bank share with us. However, we can categorize the transactions according to your setup.

 

If the bank transaction is showing as Transfer, we can still categorize it to the correct accounts and Add to your register. 

 

  1. In the Banking page, go to the For review section/tab.
  2. Click on the Transfer transaction and click on the Categorize radio button.
  3. Select the correct Category (account) and other details.
  4. Tap Add.

 

 

If you need to match the bank transaction to the one in QuickBooks Online, you can click the Find match radio button instead.

 

You can use this link for reference on how you can categorize your bank transactions: Categorize and Match Online Bank Transactions in QuickBooks Online. 

 

Let us know if you need more help with this. We'll be right here to ensure that you can mange your bank transactions. Stay safe!

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