Am been asked to reconnect my bank a/c....have done and received the message 'sucess connected'. However I continously keep getting asked to reconnect my a/c???????

Hi there, ronan1.

This isn't the kind of impression that we'd like you to have. We know how much time it can take when something isn’t fixed when connecting the bank account.

 May I know which specific financial institution you're using? I'd thank any further details so I can provide accurate information.

In the meantime, I recommend logging in your QuickBooks account using another supported browser. This is to confirm if you get the same issue and to verify if this is a browser issue. You can click this article to see the different recommended browsers and what computer you need for the best QuickBooks experience: System requirements for QuickBooks Online.

I've also added an article on how you can review your bank and credit card transactions after you download them into QuickBooks to avoid duplicate entries: Categorise and match online bank transactions in QuickBooks Online.

Please let me know how it goes. I want to ensure that everything is taking care of. Have a great day, and stay safe always!