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L
ld-kore
May 21, 2021
Question

Automatic Payments via Customer Bank Account

  • May 21, 2021
  • 1 reply
  • 0 views

I have a customer who wants to have his monthly recurring charges automatically deducted from his bank account and sent via ACH to my company's bank account. 

 

Is there a way to do this? I see in the Customer's profile where I can select ACH, but it is asking for a credit card number, and we would like to avoid as many fees on the income as possible.

 

 

1 reply

J
JonpriL
May 22, 2021

Hello @ld-kore,

 

As of the moment, there isn't an integrated way to automatically accept payment from your customer using ACH transfer. The credit card information you're able to elect in the customer's profile is only available on the US version of QuickBooks Online.

 

With this, let's consider integrating one of our third-party apps so you can start accepting online payments from our customers. Let me show you how.

 

  1. Go to Apps.
  2. Enter a few words in the Search address. Say Accept customers payment using ACH.
  3. Select the app you wanted to use and check for good reviews.
  4. Click Get app now.

 

Need help performing any tasks related to your account and company settings, click here to access and browse all articles for QuickBooks products. This reference contains most resources helpful with the steps in customising the template of your invoices and other income transactions you can record, to name a few.

 

Don't hesitate to post again here if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around happy to help. Stay safe and have a good one!

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