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dah1777
March 5, 2022
Question

Bank Sold

  • March 5, 2022
  • 1 reply
  • 0 views

I have QB online (using desktop version) and have two accounts that are tied to Citizens Union Bank.  This bank has been purchased and has been taken over by German American Bank.  How do I get the two accounts in QB to transfer over to the new bank?  Do I first try to set up both accounts with German American Bank, then go in and disconnect the Citizens Union Bank link?  I don't want to lose any transaction history for the old bank.  Is there any particular way to add the new bank and keep the history for the old bank?

1 reply

MariaSoledadG
MariaSoledadG
March 5, 2022

Let's make sure you'll be able to connect your new bank account, dah1777.

 

When you disconnect your old bank account, this stops QuickBooks from downloading new transactions. However, your existing data won't change. Just make sure to add or match your bank transactions if needed. Once done, you can disconnect the Citizens Union Bank. To do this, follow the steps below:

  1. Go to the Banking menu. Then select the Banking tab.
  2. Select the tile for the bank account.
  3. Select the pencil icon, then click Edit account info.
  4. Check the Disconnect this account on save checkbox. Note: If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again.
  5. Select Save and Close.

 

Then, connect the German American Bank. Additionally, learn how to categorize your bank account after they are downloaded. Please refer to this article for your guide: Categorise and Match Online Bank Transactions in QuickBooks Online.

 

Feel free to let us know if you have any questions about your bank transactions. We'll always be right here to help.

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