Cant connect with bank ac

I can be an assistance in connecting your Maybank Account to QuickBooks Online (QBO), arina.

There are details that I want to confirm in connecting your bank account to the application. Thus, have you encountered any error messages or code? If so, would you mind sharing it with me? Additionally, you can check various fixes for specific bank errors in this article: What to do if you get a bank error or can't download transactions in QuickBooks Online. 

In the meantime, I recommend you perform some troubleshooting steps. Doing so will eliminate common errors that hinder the application from working properly. To open an incognito window, you can follow these keyboard shortcuts:

• Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
• Press keys: Ctrl + Shift + N (Google Chrome browser)
• Press keys: Command + Shift + N (Safari browser)

Once done, you can start clearing your cache, but please take note to only clear the cache, not the cookies. Then, log in to your QBO and initiate a connection.

Furthermore, you can check out these articles on categorizing your transactions and reconciling your account. Doing so will put your transactions in the correct category and avoid any discrepancies in your books:

• Categorise and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

I encourage you to post back to this thread if you need further assistance with your bank connection. This is to ensure you get your financial institution connected to your account and start managing your transactions. I’m always here to help. Take care!