Skip to main content
L
Lokitha
January 31, 2022
Question

Customer payment record

  • January 31, 2022
  • 1 reply
  • 0 views

I have a question about how to record the customer payment showing in banking option which is already applied by quick books. 

 

Our customer paid the invoice using quick books link (which is sent via invoice) and it was recorded as paid automatically by quick books but, still it is showing in banking transaction. So we are confused about how to close this transaction. Please assist on this. 

1 reply

MaryLandT
MaryLandT
January 31, 2022

I'm glad to help close the transaction, Lokitha.

 

All you need to do is match the downloaded payment from the Banking page to the paid invoice. Matching transactions will create one record on your bank register.

 

Let me show you how to do it.

 

  1. Go to Banking.
  2. Find a downloaded payment with the Match option in the Action column.
  3. Note the Date, Description, Payee, and amount spent or received.
  4. Select the downloaded transaction to expand the view.
  5. Review the Matching records found in QuickBooks. This is the possible matching transaction you already entered in QuickBooks.
  6. Select the link next to each match to get more details.
  7. Make sure this is the correct match. In particular, review the Deposit to, Payment method, and Bank account fields on forms for the existing transaction in QuickBooks.
  8. If this is the correct match, close the open transaction.
  9. Click Match.

 

If you need to change or move a transaction to a different account, follow these steps to undo or unmatch it. Make all of your changes before your monthly reconciliations.

 

Get back to me by commenting below if you have additional questions about customers' payments. I'm always right here to help you.

Terms & ConditionsAccessibility statement