Hello, Thanks for information.I didn´t receive the guarantee deposit, it´s that I gave a garantee deposit and they already reimbursed me.Thanks for the support

It's great seeing you here today, istracion.

For us to provide you with a resolution, I want to ensure we've got the right information about your issue. May I know what steps you've performed when refunding guarantee deposits? You can also share screenshots of how these transactions were made and why you weren't able to receive the reimbursement.

Any additional information is much appreciated, as this will help me verify I've got the proper workaround for you.

Let us know in the comments below for any updates. We'll be around whenever you need help. Have a good one!