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February 7, 2021
Question

Hello Why are received amounts showing as uncategorised expense on the bank transactions (connected bank account)

  • February 7, 2021
  • 1 reply
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1 reply

RenjolynC
February 7, 2021

I'll help address your concern, info-monsakaccou.

 

Here are the possible reasons why you have uncategorized transactions in QuickBooks Online:

 

  • Transaction is older than 180 days.
  • The amount in QuickBooks is different than what is cleared on the bank.
  • The transaction type is different in QuickBooks than at the bank. QuickBooks wants to match a check and an expense with ACH or debit/credit card swipe.
  • Transaction was recorded in a different bank account.
  • The transaction from the bank is a payment/deposit of two or more open transactions in QuickBooks.

You can add, match, or categorise the transactions by following the steps in this article: Categorise and match online bank transactions in QuickBooks Online.

 

If you want to automatically categorise transactions moving forward, you can create bank rules. Here's a link for more information: Setup bank rules to categorise online banking transactions in QuickBooks Online.

 

Please feel free to drop by in this thread if you have more questions for QuickBooks Online. I'd be glad to help you out again.