Hi, I have problem on my bank reconcile

Not to worry, eva-jmestudio-gm. I'm here to assist you with fixing reconciled transactions that appear unclear in QuickBooks Online.

There may be instances in which reconciled transactions appear unreconciled. Typically, this occurs when previously cleared transactions are modified, after which point the system marks them as unreconciled, causing them to appear for reconciliation.

You'll want to check their status and ensure it is tagged as reconciled. You can follow the manual reconciliation steps below:

1. Click the Gear icon.
2. Tap Chart of Accounts.
3. Find the account you want to review.
4. From the Action column, click View register.
5. Find the transaction. If the transaction is reconciled, you’ll see an “R” in the checkmark ✔ column.
6. If it doesn't, click the field to change the reconcile status. A Blank status means the entry is not cleared or reconciled.
7. Once done press Save. 

You can check our guide to help you correct your reconciled account. You can follow the steps from this article if you need help with the corrections: Fix issues for accounts you've reconciled in the past.

I'm also including this reference that you can use if you need assistance completing or rectifying a reconciliation: The Reconcile Workflow in QuickBooks.

If you need more help with the reconciliation process, don't hesitate to post them here. I'll be sure to get back to you.