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1 reply

DivinaMercy_N
Apr 17, 2024 10:28 AM UTC

I'm here to help you connect your bank to QuickBooks Online (QBO), Gichukigithui. 

 

May I know what specific error you received when connecting your Kenya Commercial Bank account? That additional detail is helpful so I can provide accurate steps to help you connect it.

 

In the meantime, I recommend logging in to your bank's website and checking if there are any messages or alerts that you need to take action immediately. 

 

On the other hand, I suggest reaching out to your financial institution to verify if there are maintenance issue that affects the connection process of your bank to the program. 

 

As a workaround, you can manually import your transactions to QBO. 

 

Once everything is fine, your next step is to categorize and match your transactions in QuickBooks. 

 

Don't hesitate to leave a reply below if you have other concerns managing your bank. I'm always here ready to lend a hand. Have a good one.