How can i retrieve a donors account that just got erased combinating it with an other donor

Merging of accounts, suppliers, and donor profiles in QuickBooks Online is permanent, gerencia2. This means it cannot be undone or reversed later. I'll share a workaround to help you bring the donor profile back into your account.

Also, please note that any transactions associated with the duplicate accounts will be transferred to the one you retained.

Additional details about the Merge function are discussed in these articles:

• Merge duplicate accounts, customers, and suppliers in QuickBooks Online
• Merge duplicate customers in QuickBooks Online

If the donor accounts were merged accidentally, you can restore the profile by recreating it. Once recreated, you can reopen the transactions and select the newly restored donor's name in the Donor field.

I'll also provide these helpful articles for additional guidance on managing donations in QuickBooks Online:

• Create transactions statements for one or more donors
• Run a sales and member contribution report

If you have any further questions or need additional assistance, please don’t hesitate to post them here in the Community. Whether you’re seeking guidance on recording donations, creating reports, or any other non-profit tasks in QBO, we are always here to help.