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EduardA
March 9, 2025

Welcome to the Community, beran. We see you're looking to properly record a reimbursement payment in QuickBooks Online (QBO).  We'll guide you through this process comprehensively.

 

Before we proceed with the detailed steps, we'd like to highlight that if you've received credit for a future purchase, you should process this as a credit entry. Similarly, for customer credit card transactions, refunds should be processed directly through the original sales receipt or invoice.

 

For recording reimbursement payments, here's your step-by-step guide:

 

1. Ensure first you have already created the initial expense or cheque in QuickBooks and assigned a Category/Account to it.

2. Navigate to the + New button and select Bank deposit.

 

 

3. In the Add funds to this deposit section, input the refunded amount and select the corresponding Category/Account from the initial entry. For customer/project-related expenses, enable Track returns for customer and select the appropriate entity to maintain accurate cost tracking.

 

 

4. If applicable, include any customer invoice payments deposited alongside the supplier refund in the Select the payments included in this deposit section.

5. Select Save and close.

 

Moreover, for efficient record-keeping, you may want to consider consulting your accountant especially if you're having multiple reimbursement entries.

 

Additionally, you can track and analyze your reimbursement payments by running a Transaction Detail by Account report. To learn how to create custom reports in QBO, kindly check the article: Customize reports in QuickBooks Online.

 

Please feel free to reach out the Community if you have any questions or clarifications in managing your reimbursement entries in QBO. We're here to assist you. Have a great day ahead.