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October 7, 2022

Hi there, @Hamdy8979.

 

This feature appears to be beneficial to your company. I'm here to help you figure out how to submit feedback on this QuickBooks product feature.

 

The sequential number is used as a tracking number to assist your company or client on how to recover receipts and track their progress. Although, creating a credit note without the control number is unavailable in QuickBooks Online, we can send a product suggestion directly to our developers.

 

Here's how:

 

1. Select the Gear icon.

2. Select the type of feedback in the box.

3. Click the Next button to submit.

 

I'm adding this page to get some ideas about how to apply credit notes: Create and apply credit notes in QuickBooks Online.

 

Furthermore, entering a credit is determined by how you record your purchases. Choose the portion that refers to you from the list below. If you're unsure, consult with your accountant. Visit this article for your guide: Handle supplier credits and refunds in QuickBooks Online.

 

In addition, I've included articles about handling a customer refunds and record overpayment as a tip in case you encounter such a situation in QuickBooks: Handle a customer credit or overpayment in QuickBooks Online.

 

If you have any more queries about managing your vendors and customers, please post them here. I'd be delighted to assist you more.