How to record bank charge

I'm happy to see you in the Community, jamie-imcaccount.

Let me share the steps on how you can record the transaction.

To include the service charges or processing fees, you can add it on the bank deposit window. Before doing so, please make sure you have posted the payment to the Undeposited Funds account. This way, you can see transaction in the Select the payments included in this deposit section.

Then, follow these steps:

1. In the Add funds to this deposit section, enter the fee as a line item.
2. Select who the fee was from (ex: the bank charging you).
3. Select Bank Charges from the Account drop-down. Tip: If you don’t have a bank charges account, you can create one by selecting + Add New from the Account dropdown. On the account creation window, choose Expenses as the account type and Bank Charges as the detail type. Give the account a simple name like “Bank fees.”
4. Enter the amount fee as a negative number. For example, if the fee was $ 50, enter –50.
5. Review the deposit total with the bank fee.
6. Click Save and close or Save and new.

For reference, please feel free to check out this article: Record and make bank deposits in QuickBooks Online. 

Once recorded, you can match the deposit to the downloaded transaction in the Banking page: Here's a link for the step by step instructions: Categorise and match online bank transactions in QuickBooks Online.

If you have any additional questions or need help with other task in QuickBooks, please let me know in your reply. Have a good day ahead!