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February 11, 2023
Question

I have QB version no USA. I need to add a new bank account and when I go to Bank Menu, I don´t find option Create Account. How could I do it?

  • February 11, 2023
  • 1 reply
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1 reply

Adrian_A
February 12, 2023

Hello there, istracion-utilco.

 

Let's check to see if you're not experiencing some browser-related issues. It might be the reason why the button to link an account isn't available.

 

 

To start with, open QuickBooks in an incognito window. You can use these keyboard keys to use one:

 

  • Ctrl+ Shift + N for Google Chrome
  • Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge
  • Command + Shift + N for Safari

 

If it works, you can go back to a regular browser and clear the cache to remove corrupted web files. You can also switch to a different browser to isolate the issue further.

 

I've also added these references as your guide in connecting bank accounts and categorising transactions: 

 

 

Feel free to leave a reply if you need further assistance in managing your transactions. I've got your back!