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Feb 25, 2021 4:32 PM UTC
Question

I was supposed to receive a few free months due to bank connection failures but never received it. Anyone else had this issue? I even paid more afterward.

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1 reply

Adrian_A
Feb 26, 2021 8:35 AM UTC

HI there, sammyspijkerman-.

 

I recommend reaching out to our Phone Support team so we can check and verify this one. Here's how:

 

  1. From the ? Help icon, click Contact Us.
  2. Enter a brief description of your concerns.
  3. Click Let's talk.
  4. Select Start a chat.

 

If you have some How do I concerns, feel free to visit our Help Articles page.

 

I'll be around if ever you need help. Keep safe!