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March 26, 2021
Question

Sir kindly check my quick book ac my payment is regularly sending you but why deactivated my account

  • March 26, 2021
  • 1 reply
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1 reply

IamjuViel
March 26, 2021

Hello there, @spicalighting.

 

Let me guide you in contacting the best available support that can help verify the status of your QuickBooks subscription.

 

There would be a need for us to look up your account and securely verify your billing information. Since the Community space is a public forum, I'd recommend contacting our customer care team. An account specialist who has the necessary tools can further assist you. Here's how:

  1. Go to the Help menu, type in "support", and then press Enter.
  2. Click Contact Support Team
  3. Type in "support" again and press Enter.
  4. Select No, I still need help.
  5. Click Contact Support Team
  6. Select Chat.

Also, you can read through this article to help you in reactivating your account: How to resubscribe or reactivate QuickBooks Online.

 

Get back to us here if you have other questions or concerns. I'm always here to help.