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14hello
Jan 24, 2024 2:32 AM UTC

Customer service

I just signed up with quickbooks (QB) and am very dissatisfied with customer service. I’ve been trying to schedule an appt for my QB training for over 2 weeks now and no success. All I get is a promise to expedite that someone will call but no one ever does. Anyone else having issues with QB customer service and do you have any suggestions moving forward?

Worst experience ever!

    3 replies

    SashaMC
    Jan 24, 2024 2:59 PM UTC

    Good morning 14hello,

     

    Thanks for connecting with the QuickBooks Community! Just to clarify, are you trying to set an appointment to train with a ProAdvisor or something else? 

     

    In the meantime, feel free to explore these training and certification resources below:

     

     

    I will be here awaiting your response. See you soon. 

    14helloAuthor
    Jan 25, 2024 2:01 PM UTC

    Yes. I’ve tried doing this for weeks. Lots of promises and no action. 

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