How to remove old paid bills from bill pay screen

Hello there, kmbush56.

Here are some instances why paid bills still show on the bill page:

• A check is created to pay the bill.
• The bill payment was deleted/unlinked.
• Damaged data.

We'll try some steps that will help you remove them from the bill pay screen.

If you've paid the bills using checks, you'll have to link them.  First, change the check's account to Accounts Payable. Here's how:

1. Open the check.
2. Change the account to Accounts Payable.
3. Add the vendor's name in the CUSTOMER:JOB column.
4. Click Save & Close.
5. You'll receive a message, "You have changed the transaction. Do you want to record your changes?", choose Yes.

Then, here's how you can link it to the bill:

1. Open the bill, then click Pay Bill.
2. Make sure the bill is checked, then click Set Credits.
3. Put a check mark in the credit, then click Done.
4. Click Pay Selected Bills.

If the payment was deleted/unlinked, you'll want to recreate the bill payment or link it again. Here's how to link it:

1. Go to the vendor's profile, look for the payment, then open it.
2. Enter the amount in the AMT. PAID column, then click Save & Close.
3. You'll receive a message, "You have changed the transaction. Do you want to record your changes?", choose Yes.

If this is a data issue, let's run the verify/rebuild data tool. The verify data tool recognizes data issues, then the rebuild tool fixes data integrity issues that the verify data tool discovers.

Feel free to drop a comment if you need further help or if you have other questions. Have a great day!