QUESTION: How Is Your Business Changing With the Times?

In just a few short years we've seen major shifts in how we market our products (hello, social media), purchase goods and services (one word: smartpay), and comparison shop (bookstore shoppers checking Amazon on your phones, we see you!). All this month we'll be exploring the many ways that technology has changed the landscape for business owners and consumers alike. What shifts have you experienced in your own business? Swipe to chip? More customization? Paper to cloud? How are you meeting these shifts head-on?
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