Sending Invoice Payment Reminders
Hello, Community! I hope the work day has treated you well, with as little stress as possible. Sometimes seemingly awkward conversations can be a cause of said stress. We like to touch on those topics here in the Business Discussion space and I've got one for you today; late invoice payment reminders. Let's see what this article from the QuickBooks Blog has to say...
As a business owner, you rely on customer payments to keep your business thriving. As well all know, life happens and sometimes those emails are missed and the payments are late. Here are some pointers on how to write a payment reminder email.
Info to include:
- The invoice number
- The date the invoice was issued
- The invoice due date
- The transaction payment terms
- The amount owed, including any late fees
- Instructions for payment
- Your phone number and contact information
Here's a handy template to help get you started:
Subject line: [Your Business Name]:
Follow up on Invoice #XXXXX for [Product/Service]
Body:
Hi [Customer’s Name],I hope all is well. This email is a friendly reminder that your payment on invoice #XXXXX, which was sent on [sent date], is due [due date].
We wanted to take this opportunity to see if you’ve had a chance to look over the invoice and confirm that everything is ok and on track for payment by [due date]. Attached is the invoice for your review.
Please let me know if you have any questions or concerns.
Thank you,[Your Name][Your Company Name]
The article linked above goes on to mention addressing even later non-payments as well as applying late fees. So, if you're facing some unpaid invoices I hope this post offers some reassurance on how to address the issue in a professional way and still get paid. Take care!