The QuickBooks Guide to Converting QuickBooks Desktop to QuickBooks Online

Access denied for every link? This is how Intuit treats Elite status ProAdvisors? 

How to set up online qb tax set up for connect qb with online hike pos

I converted to QB online from Desktop premier August 5th.  I have not been able to have a sort of easy transition.

I have called the help experts, most of them don't really know the in/outs of the quickbooks online set up and trouble shoot.

After 20/30 minutes on the phone with the "expert help" the phone call drops and I do not get a return call.  So my issues still not fixed. Very disappointed with Quickbooks online expert help.

@Kyalena 

Check our profile name and send your business email address in a private message to us. We may help to migrate your data.

New to QB online, and "access denied to guide/learn/support pages.  Why is that.

QB online is not the easiest software program to use; neither the best customer support.

I had used QB desktop with very little problems and experienced excellent support service from the Filipinos customer support.  

Thanks for joining in on the thread, Kyalena.

The access denied error when viewing articles in the Community usually occurs if:

• There is an interruption within the browser's background processes. This might be due to an intermittent internet connection or piled-up cache.
• You're logged in as a test-drive user. This profile is used when you go to other Intuit pages. Make sure you sign out before going to other pages such as the Community or Intuit support pages.

We can do a view troubleshooting steps to get rid of any possible cache-related concerns. Though, it is used to boosts browser's background processes. Here's how to do it:

1. Open a private browser. It uses but doesn't store cache.
2. If you can access the page without being denied, we can go back to your regular browser and clear the cache.
3. Other supported browsers are good alternatives, too. Each of them uses a different cache.

Meanwhile, I'd like to add a tip before starting the data conversion process from QuickBooks Desktop to Online. I'd recommend logging out all Intuit accounts from your browsers or pages that you've visited.

This will help the system to recognize the Intuit account you're going to use as you go along with the process. Then, you can use this link as your guide: Move your QuickBooks Desktop file to QuickBooks Online.

Please let us know if you need anything else so we can further assist you. Have a great day!

Just FYI, I am getting the same access denied message when I click on the links in the above test.  Also:  the  text reads "You can also download the complete QuickBooks Guide to Converting QuickBooks Desktop to QuickBooks Online from the right-hand column.", but I do not see any link to this on the right side of the page.  And also, the "Attachments" link at the bottom of the text does not work.

All in all, not very helpful, and particularly so for a topic that has the potential for creating severe problems if not carried out correctly.

how can i learn anything if you don’t allow me to see information.  I have joined and there is no place you ask for that information!

getting access denied message when I try to click on links above.

Roberta

@Friends Properties @lynnbfrazer 

This thread is outdated. You should refer to the following post as the updated one

https://quickbooks.intuit.com/learn-support/en-us/update-products/move-your-quickbooks-desktop-file-to-quickbooks-online/00/186520

Any specific issue?