VIDEO: Arrive as Strangers, Leave as Friends -- the Rewards of Small Business B&B Ownership

Here's another fun installment of our QuickBooks Ways to Grow series. Lyon Porter, owner of Brookly's Urban Cowboy B&B, shares his thoughts on why being a small business owner is so rewarding.

"Our whole thing is: Arrive as strangers, leave as friends."

Do you connect with your customers in a way that lasts beyond the first transaction? How important are customer relationships to your business?