Wholesale Billing during state declared quarantine period
I am very concerned of Intuit lack of forward measures to protect wholesale billing bookkeepers and accountants during a state declared quarantine.
A run of Quickbooks Online clients are asking for a temporary suspension of billing since state have imposed strict normal business operational restrictions. This is a special case with small businesses not related to essential services.
Intuit does not provide a temporary suspension function under the firm dashboard. Currently, the only way to stop billing is to do a Transfer Whole Billing to Client operation. This action of course carries very adverse consequences to the firm because the client eventually will return to normal business operation under Intuit platform without a reinstatement to the firm billing line.
If no concrete measures are taken to protect the firm interest, Intuit is grossly and unfairly will be taking an unfair advantage from this national emergency. In a short term, this opportunistic situation eventually wiped out many firms dependent of the small business sectors.
It is very important that corporate affirmative action showing concrete measures to overcome this crisis. Intuit ethical statement needs to step forward here and protect the wholesale firms many hours of hard investing time on our franchise business development efforts.
I urge Intuit to implement a suspension status function on the firm dashboard to allow the firm choose how to manage and protect the relationship with their clients.
