Welcome to the Community, @mattcraker.
You can only add one address per customer in QuickBooks Online. However, you can use sub-customers so you can set up different addresses.
First off, you'll need a parent customer (top-level) to create unlimited number of sub-customers. You can set that existing client with multiple addresses as the parent. Then, link three sub-customers to it with different addresses to make it four. Here's how:
- Go to the Sales tab in the left menu.
- Select Customers.
- Click New Customer at the top right.
- Enter and complete the field in the Customer Information window. Since you can only use the customer's name once, you can add a number or symbol to the name. Example: Customer1.
- Select the checkbox for Is sub-customer.
- Choose a parent customer in the Parent▼drop-down menu,
- Uncheck the box beside the Same as the billing address.
- Enter the specific address for this 1st sub-customer.
- Select Save.
Repeat these steps to set up your 2nd to 3rd sub-customers and enter different addresses.
You now have four different addresses for your customer. When you're ready to create an invoice, you just need to choose either the parent, a specific sub-customer or whichever has the correct address that you intend to send the invoice to.
I'm also adding help articles below that you can read through:
- Manage your customer list. It provides more information about creating sub-customers in QuickBooks Online.
- What does the bill with parent feature let you do on invoices? It helps you learn about the benefit of having customer and sub-customers.
If you have any other questions, please don't hesitate to message us. We're always glad to help.
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