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September 18, 2021
Question

Are my customers details covered by QB data protection policy

  • September 18, 2021
  • 1 reply
  • 0 views
I have just had a letter from Information Commissioners Office saying that I need to pay a fee for data protection

1 reply

DivinaMercy_N
September 18, 2021

Hi there, @GBT Domestic Maintenance. I'm here to ensure you get the help you need to learn more about QuickBooks data protection policies.

 

To verify the details about QuickBooks Online (QBO) data protection policy for your customer's information, I suggest reaching out to our Customer Care team. With their tools, they can securely check your account and provide you with in-depth knowledge about this. Here's how:

 

  1. Navigate to the Help menu.
  2. From the Assistant tab, enter a brief description of your concern. Example: Are my customer's details covered by QBO Data Protection Policy?
  3. Then, type Talk to a human.
  4. Select Yes, then Get help from a human.
  5. Choose either Start a Chat or Have us call you.

 

Our phone support operating hours are from Monday to Friday 8 AM to 10 PM, and on Saturday to Sunday 8 AM to 6 PM. For more info, please see our support hour's page.

 

You may also review and check the Terms of Service agreement in using QBO. 

 

Should you need any handy sources that you can bookmark for future use, you can visit our QuickBooks Online Help page. The site has tons of help articles and even video tutorials that will be able to guide you on your QBO tasks.

 

Simply click the Reply button if you have additional queries about QuickBooks data protection policy. I'd be happy to help you further. Take care.