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GeorgiaCAnswer
Nov 10, 2021 10:54 AM UTC

Thanks for joining us here on the Community, atek_finance-ate

 

Customers and suppliers post to separate default debtors and creditors account in QuickBooks Online, so you'd need to create a separate customer and supplier for this. If you're needing to record a contra payment between the two accounts, you can then do this using a journal entry, selecting the debtor's account (under 'account') and customer (under 'name') on one line, and the creditors (under 'account') and supplier (under 'name') on the second line. 🙂

2 replies

GeorgiaCAnswer
Nov 10, 2021 10:54 AM UTC

Thanks for joining us here on the Community, atek_finance-ate

 

Customers and suppliers post to separate default debtors and creditors account in QuickBooks Online, so you'd need to create a separate customer and supplier for this. If you're needing to record a contra payment between the two accounts, you can then do this using a journal entry, selecting the debtor's account (under 'account') and customer (under 'name') on one line, and the creditors (under 'account') and supplier (under 'name') on the second line. 🙂

paul72
Nov 11, 2021 5:39 PM UTC

(from memory) the customer & supplier names need to be different.

(i.e. the displayed ID names)