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September 22, 2021
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Can I delete inactive customers?

  • September 22, 2021
  • 1 reply
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Where customers haven’t been involved with our community sports club for over 2 years, can I delete their records and personal information?
Best answer by Kristine Mae

Let me share some information about deleting customers, Annikempson.

 

In QuickBooks Online, inactivating customers also means deleting them from the customer list. 

 

It means that we're unable to delete inactive customers permanently. They're already deemed deleted the moment they're inactivated.

 

I'll include this reference so you can learn more about how to add, edit, delete, or merge customers in QuickBooks Online: Add and manage customers in QuickBooks Online.

 

Reach out to us again if you need more of our help. Don't hesitate to leave a comment below. Take care!

1 reply

Kristine Mae
September 22, 2021

Let me share some information about deleting customers, Annikempson.

 

In QuickBooks Online, inactivating customers also means deleting them from the customer list. 

 

It means that we're unable to delete inactive customers permanently. They're already deemed deleted the moment they're inactivated.

 

I'll include this reference so you can learn more about how to add, edit, delete, or merge customers in QuickBooks Online: Add and manage customers in QuickBooks Online.

 

Reach out to us again if you need more of our help. Don't hesitate to leave a comment below. Take care!