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Oct 31, 2024 12:31 PM UTC
Question

Can I send a message to a customer on quickbooks?

I am hoping to send message to customers via quickbook? Is there a way to do this?

1 reply

Oct 31, 2024 12:43 PM UTC

Hello and welcome to the Community, meadstorage999. There is no messaging feature in QuickBooks Online. It is only possible to send transactions to customers by email (such as an invoice). You can enter a message in the email body before sending the email (select Send in the Action column beside the transaction and a preview of the email will appear). 

 

Thanks for reaching Intuit support. I'm just a post away if you have further questions or if you require additional assistance.